Contact Us

Website Maintenance

We will keep your website up-to-date, secure and running smoothly on a monthly basis while you can focus on running your business.

  • WordPress Theme & Plugins Updates
  • Website Monthly Backups
  • Website Security Scans
  • Malware Scans
  • Content Management (4 hours per month) 
  • Content for all pages as we don’t offer this service
  • Media files which could be photos and videos
  • E-Commerce website design
  • Business website design

How can this benefit my business?

  • Enable Themes updates
  • Enable Plugins updates
  • Weekly website backups
  • Monthly website backups
  • Address security threats
  • Fix malware issues
  • Add new features
  • Add new content each month

Plan 1

One-Off
$ 70
00
Upfront
  • Theme Updates
  • Plugins Updates
  • Malware Scans
  • Malware Removal if your website gets hacked
I Want This

Plan 2

Pay Monthly
$ 30
00
Monthly
  • Theme Updates
  • Plugins Updates
  • Website Security Scans
  • Malware Scans
  • Malware Removal if your website gets hacked
  • Monthly Website Backups
  • Content Management (4 hours per month)
  • Extra Support if needed during the month
I Want This
Popular
Client Testimonials

Some love from our client

Thank you for the assistant with the website errors and logging in issues, very much appreciated.
Alice Netshakhuma
Alice NetshakhumaCEO Expleezit Fahion

FAQ's

    1. Do I have to pay a deposit?

      Yes if you are not on the monthly plan. You will need to pay a 25% deposit first and then pay the remaining once the issue has been resolved. However if you are on Plan 2 monthly the payment will be paid once the work is done on a monthly basis.
      We do not offer refunds on all products. 

    2. What happens if my website gets hacked or goes down?

      Our goal with this service is to keep your site secure and to avoid issues. If you are on Plan 2 monthly we run regular scans and assist with the cleanup and recovery. If you are not on Plan 2 and need immediate attention please email us hello@theretailpfactor.com, we will be there to assist you. 

    3. What tasks are included in the Content management?

      We update your website content (which is provided by you) this content can be for your Blog, adding new products or just updating descriptions with new information. 

    4. What if I need something outside my maintenance package?

      If you have a task that is not included in your website maintenance, please email us hello@theretailpfactor.com. We will evaluate your request and see how we can help you. 

    5. Can I cancel at anytime?

      Yes you cancel, you will need to give us 30 days notice.
      Request cancellations need to be done in writing via email to hello@theretailpfactor.com.